Investor Charter

Vision:
Invest with knowledge & safety.

Mission:
Every investor should be able to invest in the right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

• Publish research reports based on research activities
• Provide independent and unbiased views on securities
• Offer recommendations with proper disclosure of financial interests
• Provide recommendations based on publicly available information
• Conduct annual audit
• Ensure all advertisements follow SEBI Advertisement Code
• Maintain records of all client interactions including prospective clients

Onboarding of Clients

• Sharing terms & conditions of research services
• Completing KYC of fee-paying clients

Disclosure to Clients

• Provide all material information for informed decisions
• Disclose use of AI tools (if any)
• Disclose conflicts of interest
• Ensure fair distribution of research reports
• Maintain confidentiality before public release
• Protect client data and privacy
• Provide timelines for services
• Give proper caution for high-risk products
• Treat all clients with honesty and integrity

1. Complaint Filing:

Investors can approach the Research Analyst directly. Complaints will be resolved within 21 days.

2. SEBI SCORES Platform:

https://scores.sebi.gov.in

• First review by RAASB
• Second review by SEBI

3. SMARTODR Platform: For arbitration if not satisfied.

SEBI Office Address:
SEBI Bhavan, C4-A, G Block,
Bandra Kurla Complex,
Mumbai – 400051

• Right to Privacy & Confidentiality
• Right to Transparent Practices
• Right to Fair Treatment
• Right to Adequate Information
• Right to Disclosure
• Right to Fair Advertisement
• Right to Timely Grievance Redressal
• Right to Exit services
• Right to Risk Awareness
• Right for differently-abled access
• Right to provide feedback
• Right against unfair agreements

Do's

• Deal only with SEBI registered Research Analysts
• Verify SEBI registration number
• Check disclosures before investing
• Pay through banking channels only
• Ask questions before acting on advice
• Understand risks in high-risk products
• Exercise right to stop services anytime
• Report guaranteed return schemes to SEBI

Don'ts

• Do not give funds to Research Analyst
• Do not trust rumors or misleading ads
• Avoid attractive but risky offers
• Do not share trading/bank login details