Grievance Redressal
Grievance Redressal / Escalation Matrix
| Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID |
|---|---|---|---|---|
| Customer Care | Support Team | 1/64, Street No. 3, 60 Feet Rd, Vishwas Nagar, Shahdara, New Delhi, Delhi – 110032 | +91 78360 88360 | overnighttraders@gmail.com |
| Compliance Officer | CA Vinay Kumar | 1/64, Street No. 3, 60 Feet Rd, Vishwas Nagar, Shahdara, New Delhi, Delhi – 110032 | +91 78360 88360 | overnighttraders@gmail.com |
| Principal Officer | CA Vinay Kumar | 1/64, Street No. 3, 60 Feet Rd, Vishwas Nagar, Shahdara, New Delhi, Delhi – 110032 | +91 78360 88360 | overnighttraders@gmail.com |
Grievance Process
- Clients should first contact Customer Support
- If unresolved, escalate to Compliance Officer
- Further escalation can be made to Principal Officer
Important Note
Clients should keep their contact details updated.
⚠ Overnight Traders will never ask for your login credentials, OTPs, or banking details.